• Mirrored in a secure server in a separate electric grid
• 128-bit SSL encryption
• Confidentiality agreements signed
• Non-disclosure agreements with every employee
• Your data is never printed out
• Data center is physically restricted to authorized staff only
• VeriSign security protects online interactions

VCAM earns its keep everyday. If you are not 100% satisfied just turn us off. Your data is completely backed up at your site every night. Just wake up and go forward on your own with no interruption

Eliminate that persistent litigation threat to your association by tracking all association members and management that access the VCAM portal. Every visit is time stamped and page views recorded and archived. If litigations do arise, VCAM provides concrete evidence of who accessed the data. Through VCAM, information is available in an easily accessible format, which owners will find convenient and useful. With a high level of transparency and accountability offered by the system, thethreat of litigations is greatly reduced.

VCAM eliminates the following most common disputes between associations and unit owners:

• Failure to give proper notice of meetings and other actions
• Guest & occupancy restrictions
• Pet restrictions
• Parking & unauthorized vehicles
• Lease and rental restrictions
• Approval prior to sale
• Failure to hold proper elections

• Easy to use issue resolution matrix
• Support available 24/7
• Service Level Agreement
• Guaranteed issue resolution
• Continuous monitoring by webmasters

No need to look at every detail to be sure that your association is on track. A dash board will show all critical areas that need attention. Simply define the rules and VCAM will show areas in need of your attention in Red or Yellow depending on the seriousness of the problem. All areas running smoothly are reflected in green.

Example:
If you want to be alerted to all maintenance issues not resolved in two days and five days: No need to review the entire open maintenance tickler, if your dash board shows the maintenance area displayed in green, all items in the maintenance tickler are under the problem threshold

What if you could manage your financials without the associated complexity and resource crunch? VCAM provides a complete outsourced association financial
solution. Your association books and records are always up to date and accessible from any place, anytime.

Salient Features:

• Provides every report you need in real time
• Today's work posted and ready by 8:00 AM on the following day
• Adherence to “Best Practices” Standards
• Electronic banking
• Electronic invoicing and bank account debiting
• Electronic payables
• Paperless environment
• Tremendous cost savings
• Variable cost pricing - pay per use
• No need for staffing
• No need for purchasing IT - latest technology deployed

VCAM provides an easy to use online Maintenance Module that allows management to immediately log a problem with an external vendor in charge of maintenance. VCAM offers complete transparency, recording key details like the date of submission, date of resolution, management feedback, performance ratings of supervisors and maintenance staff, etc.

Salient Features:

• Approved vendors listed and sorted by category
• Current vendor contact information at your finger tips
• Current performance ratings displayed
• Firm association WO issued for work to be done
• Instant vendor notification of work order by e-mail
• Open item tickler
• Rate and comment on vendor performance on job completion
• Approved vendor sales collateral available online for review

Ever had a contract renewed without your knowledge or had a maintenance contract expire and paid a hefty charge to get the repair done?

Salient Features:

• Digital storage of contracts
• Notification of contract expiration
• Quick search feature
• Reporting capability
• Meet needs of all shareholders

VCAM allows you to maintain a comprehensive listing of condominium residents. This listing allows managers and residents to get a single screen view of the community. The Resident Roster index is searchable.

Salient Features:

• Owner information
• All other occupants names
• Contact information
• Parking assignments
• Pertinent renter information
• Number of association shares owned
• Appraised value
• Assessed value
• Current year taxes
• Date last sold
• Selling Price
• Plus any other information relevant to your association

VCAM provides comprehensive financial information that residents can access at
the click of a button.

VCAM records:

• Interim Association Financials
• Recently Published Financials

VCAM provides an easy to use online Maintenance Module that allows condominium residents to immediately log a problem with the supervisor or an
external vendor in charge of maintenance. VCAM offers complete transparency, recording key details like the date of submission, date of resolution, resident feedback, performance ratings of supervisors and maintenance staff, etc. When problems arise, residents can simply select their problem type, preferred vendor and enter a brief description and an email work order is dispatched immediately. This service is available 24/7.

Salient Features:

• All open problems are tracked to completion by management
• Management is alerted to the arrival of repair personnel
• Open item tickler
• Upon completion of repair, residents can grade the performance and
  add their comments for others to benefit from
• Vendor grade rating is always displayed

VCAM provides a comprehensive calendar that records all activities on a daily basis. This calendar can be automatically transferred to Outlook.

A dedicated e-mail address facilitates immediate postings of:

• Social Events
• Scheduled maintenance shut downs
• Board, Association, & Committee meetings
• Events in the area of interest to community
• Due date for condo fees
• Date late charges start

Newsletters are a great way to build a community and keep residents informed on the latest. VCAM provides end-to-end newsletter management, including design, documentation, mailing and tracking services.

VCAM provides a complete outsourced solution for newsletters in both e-mail and snail mail formats.

Forums are a great way to build a community and increase cohesiveness. By using VCAM's open communication platform, you can do everything from starting discussion topics to online polls. This is the perfect strategy to reach out to your residents and build a transparent communication medium where everyone is invited to express their thoughts freely.

Features:

• Agenda items for board, association, and committee meetings
• Approved projects
• Proposed projects
• Restaurants and reviews
• Questions for the board
• Problem discussions

VCAM makes the lives of both new and old residents easier by providing a comprehensive online database of service providers in the area. This listing includes everything that residents would need on a daily basis.

Preview:

• Dry cleaner
• Bakery
• Fish store
• Meat market, etc.

VCAM also provides comprehensive information on critical information that residents may need:

Also features:

• Walk in medical clinics
• Dentists on call for emergencies
• Chiropractors
• Hours of operation

VCAM maintains a complete archive of:

• House rules
• Board meeting minutes
• Association meeting minutes
• Committee meeting minutes
• By-laws
• Recently published articles of interest to association

Tired of paying your bills and reconciling your bank account? Outsource it to VCAM.

Salient Features:

• All bills are automatically posted to your personal accounting system
• All deposits posted daily
• Cash reconciled daily
• Simply approve your bills, enter your password and send your bills to
  the bank for payment.
• Know where you stand and where all your cash has gone 24/7 from anywhere
• Everything up to date by 8 AM every morning

VCAM provides a virtual secretary that is at your beck and call. Your virtual secretary will clean up your Outlook data base, research a topic for a talk you are going to make to the garden club, with PowerPoint slides if you wish, or
compile sport statistics to wow your friends with.

Salient Features:

• Assign projects by 4 PM, have them back by 8 AM.
• Purchase in blocks of 20 hours
• Use when needed, never expire

• Instead of lugging around your laptop, host your data on a secure server
• Never worry about back up again
• Available 24/7 any place anywhere from any computer
• Just save to your virtual secure data room instead of your C drive

Consultants, Architects, Engineering and Design Firms & Advertising Agencies

CBP’ virtual office offers a complete solution to your operating needs, including comprehensive project cost reports and tools, time tracking, and billing rates set by individual employee and more. Combined with CBP’s suite of back office support solutions you need focus only on providing your specialty service to your client, Virtual-Office does the rest.

CPA & Bookkeeping Firms’ Advantage

Nowhere else is outsourcing changing the existing landscape faster than in the financial services area. These three quotes best sum it up.

“We have a white-collar revolution – 90 percent of white-collar jobs will be radically different or will not exist in 15 years.”

“Everything you can send down a wire is up for grabs”

“There is no job that is America’s God given right anymore”

To be competitive, the CPA business model of today must be changed to meet the competition of off shore accounting firms directly attacking your customer base. CBP’s virtual accounting office gives you the ability to take on this off shore competition, expand your revenue base, and increase the quality of your life.

CPA Virtual-Office Manager gives you the ability to:

• Track and monitor work done in-house and outsourced
• Enables real time tracking of the process from any part of the world
• Designed to include all participants in the process from the Preparer to Manager
• Easily rearrange work backlog among staff and office locations
• Built-in checks and balances ensure a consistently higher quality of output
• Increase productivity up to 40% immediately
• Cuts costs across the board
• Outsourcing component available as needed for volume spikes
• Leap frogs your office toward a paperless environment

Accountant Support Program:

CBP is the leading BPO provider of Tax Outsourcing and Bookkeeping Services for CPA Firms and Bookkeeping Companies. With our virtual team, state of the art web based tools and offshore delivery center you can grow your business, reduce your costs, and provide excellent client services. We work for you and with you.

Operations:

• Enter and maintain your customers' data
• Conform to your specifications and requirements
• Customization of deliverables and processes
• Software Agonistic – QuickBooks, Peachtree, MYOB, etc.
• Setup secure private portals with your company logo
• Provide transparent services
• If desired, offer dedicated staff

Marketing:

• Provide specialized help in building your website
• Advertise outsourced services as your own services.
• Flexible billing programs

Control:

• Maintain full control of the data
• Approve data entry before release to client.
• Support services via phone, chat, dedicated portal, email.

Law Office Profit Differentiators

Law reference library
Digitize all your past cases and index them to form your own law reference library. Your new associates can quickly access and review all the past work of the firm and incorporate it into  their current assignment greatly reducing time required.

Case litigation support
Instead of pouring through volumes of records in discovery let CBP digitize them and search for any references you need. You can quickly find all references resulting in better prepared cases in much less time.

Secure Client Data Rooms
Instead of traveling to clients put all relevant documents in a secure data room. Once there you can give access to all relevant parties no matter where they may be.  Everyone can simultaneously view and discuss documents without the need for travel.

Retailers of all industries - Bricks & mortar retailers, online retailers and single or multiple locations.

Totally integrated point of sale systems, with full inventory control and open to buy features including automated sales tax reporting and payment. The ability to track service work orders and sales results and trend tracking.

Shipping FedEx and UPS with Shipping Manager, you can process shipments and print FedEx and UPS shipping labels, and even schedule pick-ups and track packages. Shipping Manager pre-fills the shipping labels with the customer address information from Invoice or Sales Receipt forms. No more handwriting labels. And no need to enter data twice.

• Create estimates, invoices, and track payments
• Create purchase orders and track unpaid bills
• Use sales orders to track order status
• Create Bills of Materials or "kits"
• Advanced inventory & backorder tracking

• Track and monitor work done in-house and outsourced
• Enable real time tracking of the process from any part of the world
• Designed to include all participants in the process from the preparer to manager
• Easily rearrange work backlog among staff and office locations
• Built-in checks and balances ensure a consistently higher quality of output
• Increase productivity up to 40% immediately
• Cuts costs across the board
• Outsourcing component available as needed for volume spikes
• Leap frog your office toward a paperless environment

• Enter and maintain your customers' data
• Conform to your specifications and requirements
• Customization of deliverables and processes
• Software Agonistic QuickBooks, Peachtree,MYOB, etc.
• Setup secure private portals with your company logo
• Provide transparent services
• If desired, offer dedicated staff

• Maintain full control of the data
• Approve data entry before release to client.
• Support services via phone, chat, dedicated portal, email.